Documentation

Everything you need to configure, deploy, and integrate APIConduit.

Configure Your Dashboard

Your Customer Admin Dashboard is the command center for your AI assistant. No coding is required—everything is configurable via our intuitive interface.

🎨 Branding & Appearance

Match your brand identity effortlessly. In the dashboard settings, you can:

Upload your company logo and favicon
Set your primary brand color (hex code)
Choose a bot name that represents your brand
Write a custom welcome message to greet your users

Deployment Options

Setup Instructions

To set this up, you will need to add a CNAME record in your DNS provider's settings (GoDaddy, Cloudflare, Namecheap, etc.).

Step 1: Choose your subdomain

Decide where you want the bot to live (e.g., chat, ai, support).

Step 2: Add CNAME Record

Type	Host / Name	Value / Target	TTL
CNAME	ai	custom.apiconduit.com	Auto / 3600

*Replace "ai" with your chosen subdomain.

Step 3: Verify in Dashboard

Go to Settings > Custom Domain in your APIConduit dashboard and enter your full domain (e.g., ai.yourcompany.com). Click "Verify".

Make, and Gumloop.

How to Set Up

Create a Webhook Trigger in your automation tool (e.g., select "Webhooks by Zapier" -> "Catch Hook").
Copy the Webhook URL provided by the tool.
Paste the URL into the "Webhooks" section of your APIConduit dashboard.
Select Events you want to listen for (e.g., chat.message.sent).
Test the integration by sending a message to your bot.

Event Payloads

When an event occurs, we send a JSON payload to your webhook URL. Here's an example of what you'll receive for a new message:

Example: chat.message.sent

{
  "event": "chat.message.sent",
  "timestamp": "2025-11-24T12:00:00Z",
  "data": {
    "customer_id": "cust_12345",
    "conversation_id": "conv_abc890",
    "message": "I'm interested in your enterprise plan.",
    "sender": "user",
    "metadata": {
      "page_url": "https://yourwebsite.com/pricing"
    }
  }
}

Security Reference

Even with our low-code approach, security remains our top priority.

🛡️ Zero Trust

Every request is authenticated and authorized.

🔒 Data Isolation

Strict Row Level Security (RLS) keeps your data private.